Twelve videos, all recorded in the live product
Watch AI agents and live agents work real cases on one record. Newest first, or pick the problem you want solved.
Build a compliant voice campaign in five steps
Name it, load the list, set the limits once and launch. One person starts every dial, and closers take only live answers.
Every paid hour on schedule and accounted for
Shift adherence, inactivity alerts and timesheets that build themselves, so supervisors coach instead of counting hours.
Stop finding out about your floor after the shift
Long wrap-ups flagged by name, coaching inside the live call, and summaries that write themselves across every channel.
New numbers won't fix your spam label. Here's what does
Spam labels caught on real SIM-card phones and carrier data, flagged numbers swapped automatically, and calls rerouted over a clean carrier path.
Build any KPI without PowerBI or Tableau
Four KPIs and two charts in a couple of minutes, from system metrics, categories, outcomes and dispositions.
One record, four conversations, 29 seconds of human time
Two AI agents, two people, three channels, two days. The fourth rep opens with the fix already on screen.
Never close a conversation with missing data
Internal forms that appear on the right disposition or campaign, branch as the agent answers, and write to the customer record.
Rank AI agents against your best people
Your AI QA agent or your managers score the conversations you choose on your rubric. A manager can update any QA review and send it back to the model, and Palera ranks every agent on the result.
One record, three agents, under a minute of human time
A text AI confirms the right party, a voice AI calls with the whole thread in hand, and a specialist closes it. Thirty days of silence to a resolution.
Your omnichannel contact center is a myth
Why context dies between channels, what it costs your floor, and what one record changes.
Calls and texts in one workflow, built in an afternoon
A multi-channel outbound cadence built live, with no code, and a CRM integration that writes itself.
Stop going to spam and get your calls answered
Real-time number intelligence picks the number that will connect, and your name lands on the handset.
See it on your own data
Bring a campaign, a list or a month of volume and we will run it live with you.
No credit card required.
