Pricing

Palera Pricing

Free

Perfect for AI Agent Companies and Developers

From $0.00 / month

Includes:

Up to 10,000 credits per month

All core platform features

Limited channels and configurations

Single workspace

Best for:

AI agent companies testing deployment

Developers evaluating the platform

Proofs of concept and demos

Basic

Perfect for small-scale operations starting out with customer engagement.

From $1,000 / month

Per credit rates:

Voice

$ 0,014

SMS

$ 0,014

WhatsApp

$ 0,008

Live Chat

$ 0,007

Social Messaging

$ 0,007

Carrier fees are additional.

Pro

Ideal for growing businesses looking to scale their customer interactions.

From $2,500 / month

Per credit rates:

Voice

$ 0,012

SMS

$ 0,012

WhatsApp

$ 0,006

Live Chat

$ 0,005

Social Messaging

$ 0,005

Carrier fees are additional.

Enterprise

Perfect for large-scale operations requiring robust customer engagement solutions.

Custom / month

Includes:

Custom credit volumes and pricing

Dedicated onboarding and success

SLA-backed support

Security & compliance alignment

Best for:

BPOs and contact centers at scale

Enterprises running multiple AI agents

Regulated or high-volume environments

Free

Perfect for AI Agent Companies and Developers

From $0.00 / month

Includes:

Up to 10,000 credits per month

All core platform features

Limited channels and configurations

Single workspace

Best for:

AI agent companies testing deployment

Developers evaluating the platform

Proofs of concept and demos

Basic

Perfect for small-scale operations starting out with customer engagement.

From $850 / month

Per credit rates:

Voice

$ 0,014

SMS

$ 0,014

WhatsApp

$ 0,008

Live Chat

$ 0,007

Social Messaging

$ 0,007

Carrier fees are additional.

Pro

Ideal for growing businesses looking to scale their customer interactions.

From $2,125 / month

Per credit rates:

Voice

$ 0,012

SMS

$ 0,012

WhatsApp

$ 0,006

Live Chat

$ 0,005

Social Messaging

$ 0,005

Carrier fees are additional.

Enterprise

Perfect for large-scale operations requiring robust customer engagement solutions.

Custom / month

Includes:

Custom credit volumes and pricing

Dedicated onboarding and success

SLA-backed support

Security & compliance alignment

Best for:

BPOs and contact centers at scale

Enterprises running multiple AI agents

Regulated or high-volume environments

Features Included in All Paid Plans

Conversation Operations
Unified Conversations
Voice (PSTN & In-App)
Digital Channels (Chat, SMS, Social, Email)
Skills-Based Routing & Queues
Multi-Tenant Client Management
Visibility & Control
Standard Reports & Dashboards
Advanced Analytics & KPIs
Conversation Grading & QA
Shared Knowledge Base (AI + Human)
Reporting APIs & Data Explorer
Agent Workspace
Unified Agent Inbox
Shared Conversations & Transfers
Agent State & Availability
Real-Time translation
Agent Desktop Experience
AI & Automation
AI Agent Orchestration
AI-to-Human Handoffs
Automated Campaigns & Workflows
Conversation Summaries & Sentiment
Intent Detection & Smart Routing